¬d¬Ý§¹¾ãª©¥»: ªF¤è¤ô¶×®á®³(The Sauna and Spa)

[quote]­ì©«¥Ñ [i]¥Õ¿ß¨à[/i] ©ó 2009-12-16 16:28 µoªí [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9270804&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]


[/quote]

Maybe let me sum up the main staff (but I need brothers' help)
so that newcomers to this sauna better associate the staff and their names in their minds:

Chief: Ka Ling (but as chief she does not often get near to guests sitting in the lounge)
day shift manager: Cherry, day shift PR: Anna
mid shift PR: Maggie,  and another PR whose name I have forgotten
night shift manager: ©ú­ô
night shift PR: Carmen, Ming, Ken

brothers who know better than me can clarify here, for the benefit of newcomers to this sauna.:givemefive:

[[i] ¥»©«³Ì«á¥Ñ ¥Õ¿ß¨à ©ó 2009-12-17 15:23 ½s¿è [/i]]

[quote]­ì©«¥Ñ [i]BonnyM[/i] ©ó 2009-12-16 19:58 µoªí [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9272566&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]
so he immediately left!
... [/quote]

last night at VPS, I heard the customer (back at VPS after a previous frustrating trial
of Sauna & Spa) said he had to pay about $300 for ²b®á,
(again I can't tell if it was the same customer as the one you saw there.)

¦^´_ 151# ªº©«¤l

long time no see...just want to inform brother wk i still met ©ú­ô and maggie at night last week
both provide service with courtesy

[font=·s²Ó©úÅé]µ^±ß²Ä¤@¦¸¸¨¥h[/font], [font=·s²Ó©úÅé]§^ª¾«Y«}¤Ñ®ð¥V©O[/font], [font=·s²Ó©úÅé]³s§Ú¦b¤º³£«Y±o¢²­Ó«È[/font]. [font=·s²Ó©úÅé]¨«嘅®É³£«YËݤp¤H[/font].


[font=·s²Ó©úÅé]¸Ë­×³]­pµ¥µ¥§^¬~Á¿[/font], [font=·s²Ó©úÅé]ËÝ·sËݤj­øÀ³¸Ó®t¬J[/font], [font=·s²Ó©úÅé]§Ú­Ó¤Hı±o¦n¦n[/font]tim.
Details, [font=·s²Ó©úÅé]¿ß¥S³£Á¿¥ª[/font].
[font=·s²Ó©úÅé]¥¿¦p¿ß¥S©ÒÁ¿[/font], dwaitresses[font=·s²Ó©úÅé]³£´X§^[/font]smart. [font=·s²Ó©úÅé]§Ú¥Î§¹¢ì嘢[/font] (eg, tissue) , [font=·s²Ó©úÅé]´X¦¸³£«Y­Ó¶Â®M¸Ë©j©jÀ°§Ú¦¬[/font]. PR[font=·s²Ó©úÅé]´N¤£¹L¤£¥¢[/font], [font=·s²Ó©úÅé]´X¦n¼Ë[/font] ([font=·s²Ó©úÅé]§^­p¦~ÄÖ[/font], [font=·s²Ó©úÅé]À¹¶êÀô§Î¦ÕÀô¬J¶Â®M¸Ë©j©j­«¦n[/font]d), PR[font=·s²Ó©úÅé]©Û¥G§^ºâ¼ö±¡[/font], [font=·s²Ó©úÅé]­«¦³[/font]d[font=·s²Ó©úÅé]¦ü¥¼瞓¿ô[/font]., [font=·s²Ó©úÅé]úp¹L©O[/font]d[font=·s²Ó©úÅé]³£«Y¤p¨Æ[/font].


BG[font=·s²Ó©úÅé]§Ú¥»¨Ó·Q¸Õ[/font]!#* [font=·s²Ó©úÅé]¦ý°µºò³¥[/font], [font=·s²Ó©úÅé]©ó¬Oµ¥[/font]PR[font=·s²Ó©úÅé]¤¶²Ð¥ª[/font]!@@. Dup[font=·s²Ó©úÅé]³£§^¿ù[/font], [font=·s²Ó©úÅé]«Y¤¤¤O[/font], slim. [font=·s²Ó©úÅé]¨ä¤¤Á¿Á¿吓³¥¬J®É­Ô[/font], [font=·s²Ó©úÅé]Ê\¸Ü¥h±o©O«×¬J³£«Y¬~±o°_¿úªº¤H[/font], [font=·s²Ó©úÅé]§Ú·í°ó§^ª¾ÂIµªÊ\[/font], [font=·s²Ó©úÅé]¦]¬°§Ú§^«Y¦³¿ú¤HÅo[/font].


[font=·s²Ó©úÅé]¨«¤H®I³æ³s[/font]tips $8xx[font=·s²Ó©úÅé]¨â­ÓÄÁ[/font], ok[font=·s²Ó©úÅé]°Õ[/font]. [font=·s²Ó©úÅé]¤£¹L嗰¦aÂI§^¦h´N§Ú[/font], [font=·s²Ó©úÅé]¦³½t¥ý¦A¥h[/font].

¦^´_ 150# ªº©«¤l

I saw Ming & both ©ú­ô few nights ago
but I'm not sure now
problem is they have so many PRs, cant remember all

¦^´_ 151# ªº©«¤l

I remember I met a day PR called Mandy & a nite PR called Carmen
but not sure already, very easily mixed up as I go there different time and there are many PRs running around

¦^´_ 152# ªº©«¤l

2 weeks ago they mixed up my booking and ©ú­ô gave me $300 coupon to waive the ²b®á fee

[quote]­ì©«¥Ñ [i]super123123[/i] ©ó 2009-12-17 13:17 µoªí [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9278940&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]
I remember I met a day PR called Mandy & a nite PR called Carmen
but not sure already, very easily mixed up as I go there different time and there are many PRs running around [/quote]

no such staff member Mandy now, maybe the young one who was new to the field,
if that is the case, she left some time ago. :byebye:

[quote]­ì©«¥Ñ [i]yellow40[/i] ©ó 2009-12-17 11:31 µoªí [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9278301&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]
µ^±ß²Ä¤@¦¸¸¨¥h, §^ª¾«Y«}¤Ñ®ð¥V©O, ³s§Ú¦b¤º³£«Y±o¢²­Ó«È. ¨«ûH®É³£«YËݤp¤H.


¸Ë­×³]­pµ¥µ¥§^¬~Á¿, ËÝ·sËݤj­øÀ³¸Ó®t¬J, §Ú­Ó¤Hı±o¦n¦ntim.
Details, ¿ß¥S³£Á¿¥ª.
¥¿¦p¿ß¥S©ÒÁ¿, dwaitresses³£´X§^sm ... [/quote]

Thanks for your report.:applause:

[quote]­ì©«¥Ñ [i]super123123[/i] ©ó 2009-12-17 13:17 µoªí [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9278948&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]
2 weeks ago they mixed up my booking and ©ú­ô gave me $300 coupon to waive the ²b®á fee [/quote]

Below is the coupon on the sauna's website but there is no terms of use given (e.g. expiry date, not even sauna name!) Maybe this is a non-usable sample (?) ;P

[quote]­ì©«¥Ñ [i]super123123[/i] ©ó 2009-12-17 13:14 µoªí [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9278916&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]
I saw Ming & both ©ú­ô few nights ago
but I'm not sure now
problem is they have so many PRs, cant remember all [/quote]

So you mean Ming (previously from Lotto)? ok.

[quote]­ì©«¥Ñ [i]yellow40[/i] ©ó 2009-12-17 11:31 µoªí [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9278301&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]
µ^±ß²Ä¤@¦¸¸¨¥h, §^ª¾«Y«}¤Ñ®ð¥V©O, ³s§Ú¦b¤º³£«Y±o¢²­Ó«È. ¨«ûH®É³£«YËݤp¤H.
[/quote]

Then last night it was slightly better at VPS. ;P

¦^´_ 152# ªº©«¤l

WhiteKitty CHhing
Totaly agree with you! 'An old customer always started as a new, unfamiliar one'
Staff are a new comer with newly open need more time to improve everything(at least 2months)
²b®á only need to pay $300 a little bit expensive!
I saw a man wear suit and guess him is a manager.

[quote]­ì©«¥Ñ [i]BonnyM[/i] ©ó 2009-12-17 19:15 µoªí [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9281623&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]
WhiteKitty CHhing
Totaly agree with you! 'An old customer always started as a new, unfamiliar one'
Staff are a new comer with newly open need more time to improve everything(at least 2months)
²b®á ... [/quote]

the exact price quoted on the website is 280, and 300 may be a rounded-up figure.

[quote]­ì©«¥Ñ [i]¥Õ¿ß¨à[/i] ©ó 2009-12-17 09:24 µoªí [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9277717&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]


Chief: Ka Ling
day shift manager: Cherry, day shift PR: Anna
mid shift PR: Maggie,  and another PR whose name I have forgotten
night shift manager: ©ú­ô
night shift PR: Carmen, Ming, Ken
[/quote]

just been there, found that Cherry, Ming, Maggie and Ken have left!!
not sure about the PRs in the day time except that Anna is still there,
and Fion helps at night.

The change in management at this sauna is a bit too frequent...........

[[i] ¥»©«³Ì«á¥Ñ ¥Õ¿ß¨à ©ó 2009-12-21 13:43 ½s¿è [/i]]

¦^´_ 165# ªº©«¤l

what a fast turn over!!?? :L

[quote]­ì©«¥Ñ [i]¥Õ¿ß¨à[/i] ©ó 2009-12-17 15:29 µoªí [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9279932&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]

[/quote]

This time I got a $100 coupon after I paid, but is 100 off the original price, i.e.
670 and usable on holidays only, not much use...

[quote]­ì©«¥Ñ [i]super123123[/i] ©ó 2009-12-21 13:37 µoªí [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9318676&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]
what a fast turn over!!?? :L [/quote]

Fortunately night shift carmen and ©ú­ôstill there,

as for Ming, I think I know where we can meet her in the future.

[quote]­ì©«¥Ñ [i]¥Õ¿ß¨à[/i] ©ó 2009-12-17 09:29 µoªí [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9277731&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]


last night at VPS, I heard the customer (back at VPS after a previous frustrating trial
of Sauna & Spa) said he had to pay about $300 for ²b®á,
(again I can't tell if it was the same customer as ... [/quote]

This time when I visited, after Carmen chatted with me, ¹Å¬Â©jcame round to chat with me.

I raised the incident of the frustrated customer who left without massage.
Ka Ling was sincerely very sorry for what happened, admitting it was their fault.
The waitress failed to deliver the customer request for food to the kitchen
and the customer had to wait too long.
we hope that such incidents will not ahppen again.

[[i] ¥»©«³Ì«á¥Ñ ¥Õ¿ß¨à ©ó 2009-12-22 09:15 ½s¿è [/i]]

¦^´_ 169# ªº©«¤l

who did u do?

Hardware is good

I went there once and the hardware is good. BG service is good but the PR are not smart enough.

But will try again.

(! was quited couples of weeks:Q

¦^´_ 172# ªº©«¤l

Tried (
Dup ok, tall, long straight hair, normal looking, voice a bit "sa", little smoke smell when she did my front. She was from Jordan TF so dup guranteed not bad

[quote]­ì©«¥Ñ [i]fitman[/i] ©ó 2009-12-22 21:26 µoªí [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9331164&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]
(! was quited couples of weeks:Q [/quote]

she was already not bad in terms of amount of work wor....

try others la.......explore more.......;P

Merry X'Mas

merry x'mas to all ching, hope you all get to meet your BG of your life time this holiday :hamsup: :verygood: :clap:

[quote]­ì©«¥Ñ [i]SCWK[/i] ©ó 2009-12-24 12:24 µoªí [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9346101&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]
merry x'mas to all ching, hope you all get to meet your BG of your life time this holiday :hamsup: :verygood: :clap: [/quote]

Thanks, and same to you.

today holiday, only a few of clients..not much choice of bg

¦^´_ 177# ªº©«¤l

Dear bro WK,
Merry Christmas too
(!, !)@, # all left
finally tried **, same as your comments, fun but NMCOT
need to explore more after holiday :wave:

Tried this sauna again a week or so ago¡K. Carman is still here, so as some waitress, other than these, all new faces to me, I believe the staff turnover rate of this sauna is a bit fast, so as the BGs.

I did see some improvement was made by this sauna in these couples of weeks, like got better choices in shampoo¡K. Also, I think the towels are changed, the previous one is not so §l¤ô, 2 or more towels must be used to dry your body after shower, I got better experience during my latest visit.

Food in this sauna had lots of room to improve in taste and numbers of choices (beside main dishes). I hope it will get better soon! SS is doing a better job in this part.

Just back to my recent visits, after shower, I was leaded by a waitress to a seat. Some snacks and drinks ordered, as I was a bit tired that day, so I just lay down and watching News on the TV after finish my food and drinks. 20 minutes gone and none of the manager come to serve me¡K. Then, I told a waitress that to arrange¤W©Ð for me ¡K.. another 5-10 minutes past, nothing happen, so I talk to the same waitress again for the arrangement! This time I got an immediate feedback, I saw Carman walking down to my direction and she apologize for the delay, she told me that the waitress forget to report my number to them and they think §Ú¤w¸g°µ§¹«ö¼¯ section.

I don¡¦t feel too angry on this as I am that kind of ¡§¶¶¼w¤H¡¨, but I think a better job should be done for the class of this sauna, there are not too much customers at the sitting area on that night (less than 10) and this kind of mistake is simply unacceptable.

Other than this mix up, I had a pleasant journey at this sauna, the BG arranged by Carman is good in massage skill, I had a good sleep back home after 2 hours section. I really forget the number of the BG, may be !%, may be not¡K.

I will back to this sauna again, if they kept offer the discounted price after 10 and 12. total damage to this trip: $4XX+$200 tips to BG +$20tips to locker.

[quote]­ì©«¥Ñ [i]°ª®g¬¶[/i] ©ó 2009-12-28 16:38 µoªí [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9388298&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]
Tried this sauna again a week or so ago¡K. Carman is still here, so as some waitress, other than these, all new faces to me, I believe the staff turnover rate of this sauna is a bit fast, so as the BG ... [/quote]

Welcome back to this thread.

Yes, I agree towels have somewhat improved, maybe there have been replacements
or the towels had simply become stiffer due to repeated washing for more than two months.

I would say the food at SS (Silver Spring) has always been not fresh enough, though varied.
It is pre-cooked and reheated in microwave oven upon cutosmer order, apart from perhaps the night congee which is cooked on request.

I hope that chief  Ka Ling has noted even as recently as last week when you lasted visited,
the same kind of problems with waitress [i][b]persisted.[/b]  [/i]She had been aware of them for quite
some time [i]up to[/i] last week.

I heard that Cherry was fired. Was she held accountable to the problems or for other things?
Anway, I think that the key to service quality does not lie in giving sombody the sack, but in
a thorough review and a determination to improve.

¦^´_ 180# ªº©«¤l

i think the PR or the waitress are so green or maybe no enough experience to serve clients....Another worry is not much clients to support the business.:L

hope they will learn from mistakes.... ,as a sauna target medium to high end customers, this must be quick!

¦^´_ 182# ªº©«¤l

Again, had bad experience with their booking, rather call the BG directly to book. Hope they can get on track asap.

[quote]­ì©«¥Ñ [i]super123123[/i] ©ó 2009-12-29 23:49 µoªí [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9402989&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]
Again, had bad experience with their booking, rather call the BG directly to book. Hope they can get on track asap. [/quote]

­ø«Y±¾, ¤S·d¿ùbooking?:funk:

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thanks for sharing

spend couples of hrs yesterday w/my fan.  Took dinner there..... the apicy & salty spare ribs so good.. fried noodles in Singapre style also hot .. the drunken chicken wing a little bit salty....... Served by !!! the bone skill OK , midium force w/soft.. but look like recoginzed in other place... maybe the old ** in my home court.  Seems no 10% discount anymore.

same as before, not much business. We sit for 30-45 mins , not over 10 clients

hello everybody,
i went to  [url=http://forum.timway.com/f/thread-304315-1-1.html][b]ªF¤è¤ô¶×[/b][/url] around 10pm last night. seem like there were more customers, especially more female customers. i tried BG**, she is under 30, quite tall, and likes to chat. i recommand her to ppl who like to chat during massage.

*** §@ªÌ³Q¸T¤î©Î§R°£ ¤º®e¦Û°Ê«Ì½ª ***

[quote]­ì©«¥Ñ [i]extensive123[/i] ©ó 2010-1-15 14:51 µoªí [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9582346&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]
¦ý­û¤uªA°È´N¦³«Ý§ïµ½¡A«È¤w¸g­ø¦h¡A¦ý­Ó­Ó³£¦n¦ü¥¼°V¿ôËÝ¡A[/quote]

¥ò«YËÝ? :oh: :L :jaw: :sleeping:

wrong post deleted

[[i] ¥»©«³Ì«á¥Ñ super123123 ©ó 2010-1-15 18:19 ½s¿è [/i]]

¦^´_ 192# ªº©«¤l

Please delete, wrong post!!!

¼M~~¤@©w­n¥h¸Õ¤U~~~~~

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Ú»¨£d coment Ëݳ£«Y¿ðd¥ý¥hvisit ¤U

visted there for two consecutive days
nice place with good service, especially the attendants in the locker and pool areas
nice shower and steaming facilities
rest area is quite comfortable. maybe due to I am a very new customer I was not particularly well treated, even though the manager and PR were quite courteous.
served by *^ who is my old acquaintance somewhere else. very hearty service, medium force and and her overall skill was good. she is also quite nice looking with a charming smile.

¦^´_ 198# ªº©«¤l

is she from another upstair bone place? name starts with Y?
haha... if thats the case, she finally arrived here

¦^´_ 199# ªº©«¤l

tried to mark !@! again but everytime i called she was on leave
i guess she might quit here again... not easy to survive