查看完整版本: 東方水匯桑拿(The Sauna and Spa)

[quote]原帖由 [i]白貓兒[/i] 於 2009-12-16 16:28 發表 [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9270804&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]


[/quote]

Maybe let me sum up the main staff (but I need brothers' help)
so that newcomers to this sauna better associate the staff and their names in their minds:

Chief: Ka Ling (but as chief she does not often get near to guests sitting in the lounge)
day shift manager: Cherry, day shift PR: Anna
mid shift PR: Maggie,  and another PR whose name I have forgotten
night shift manager: 明哥
night shift PR: Carmen, Ming, Ken

brothers who know better than me can clarify here, for the benefit of newcomers to this sauna.:givemefive:

[[i] 本帖最後由 白貓兒 於 2009-12-17 15:23 編輯 [/i]]

[quote]原帖由 [i]BonnyM[/i] 於 2009-12-16 19:58 發表 [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9272566&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]
so he immediately left!
... [/quote]

last night at VPS, I heard the customer (back at VPS after a previous frustrating trial
of Sauna & Spa) said he had to pay about $300 for 淨桑,
(again I can't tell if it was the same customer as the one you saw there.)

回復 151# 的帖子

long time no see...just want to inform brother wk i still met 明哥 and maggie at night last week
both provide service with courtesy

[font=新細明體]琴晚第一次落去[/font], [font=新細明體]吾知係咪天氣冬呢[/font], [font=新細明體]連我在內都係得３個客[/font]. [font=新細明體]走嘅時都係咁小人[/font].


[font=新細明體]裝修設計等等吾洗講[/font], [font=新細明體]咁新咁大唔應該差既[/font], [font=新細明體]我個人覺得好好[/font]tim.
Details, [font=新細明體]貓兄都講左[/font].
[font=新細明體]正如貓兄所講[/font], dwaitresses[font=新細明體]都幾吾[/font]smart. [font=新細明體]我用完ｄ嘢[/font] (eg, tissue) , [font=新細明體]幾次都係個黑套裝姐姐幫我收[/font]. PR[font=新細明體]就不過不失[/font], [font=新細明體]幾好樣[/font] ([font=新細明體]吾計年齡[/font], [font=新細明體]戴圓環形耳環既黑套裝姐姐重好[/font]d), PR[font=新細明體]招乎吾算熱情[/font], [font=新細明體]重有[/font]d[font=新細明體]似未瞓醒[/font]., [font=新細明體]�p過呢[/font]d[font=新細明體]都係小事[/font].


BG[font=新細明體]我本來想試[/font]!#* [font=新細明體]但做緊野[/font], [font=新細明體]於是等[/font]PR[font=新細明體]介紹左[/font]!@@. Dup[font=新細明體]都吾錯[/font], [font=新細明體]係中力[/font], slim. [font=新細明體]其中講講吓野既時候[/font], [font=新細明體]佢話去得呢度既都係洗得起錢的人[/font], [font=新細明體]我當堂吾知點答佢[/font], [font=新細明體]因為我吾係有錢人囉[/font].


[font=新細明體]走人埋單連[/font]tips $8xx[font=新細明體]兩個鐘[/font], ok[font=新細明體]啦[/font]. [font=新細明體]不過嗰地點吾多就我[/font], [font=新細明體]有緣先再去[/font].

回復 150# 的帖子

I saw Ming & both 明哥 few nights ago
but I'm not sure now
problem is they have so many PRs, cant remember all

回復 151# 的帖子

I remember I met a day PR called Mandy & a nite PR called Carmen
but not sure already, very easily mixed up as I go there different time and there are many PRs running around

回復 152# 的帖子

2 weeks ago they mixed up my booking and 明哥 gave me $300 coupon to waive the 淨桑 fee

[quote]原帖由 [i]super123123[/i] 於 2009-12-17 13:17 發表 [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9278940&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]
I remember I met a day PR called Mandy & a nite PR called Carmen
but not sure already, very easily mixed up as I go there different time and there are many PRs running around [/quote]

no such staff member Mandy now, maybe the young one who was new to the field,
if that is the case, she left some time ago. :byebye:

[quote]原帖由 [i]yellow40[/i] 於 2009-12-17 11:31 發表 [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9278301&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]
琴晚第一次落去, 吾知係咪天氣冬呢, 連我在內都係得３個客. 走�黈伈ㄚY咁小人.


裝修設計等等吾洗講, 咁新咁大唔應該差既, 我個人覺得好好tim.
Details, 貓兄都講左.
正如貓兄所講, dwaitresses都幾吾sm ... [/quote]

Thanks for your report.:applause:

[quote]原帖由 [i]super123123[/i] 於 2009-12-17 13:17 發表 [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9278948&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]
2 weeks ago they mixed up my booking and 明哥 gave me $300 coupon to waive the 淨桑 fee [/quote]

Below is the coupon on the sauna's website but there is no terms of use given (e.g. expiry date, not even sauna name!) Maybe this is a non-usable sample (?) ;P

[quote]原帖由 [i]super123123[/i] 於 2009-12-17 13:14 發表 [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9278916&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]
I saw Ming & both 明哥 few nights ago
but I'm not sure now
problem is they have so many PRs, cant remember all [/quote]

So you mean Ming (previously from Lotto)? ok.

[quote]原帖由 [i]yellow40[/i] 於 2009-12-17 11:31 發表 [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9278301&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]
琴晚第一次落去, 吾知係咪天氣冬呢, 連我在內都係得３個客. 走�黈伈ㄚY咁小人.
[/quote]

Then last night it was slightly better at VPS. ;P

回復 152# 的帖子

WhiteKitty CHhing
Totaly agree with you! 'An old customer always started as a new, unfamiliar one'
Staff are a new comer with newly open need more time to improve everything(at least 2months)
淨桑 only need to pay $300 a little bit expensive!
I saw a man wear suit and guess him is a manager.

[quote]原帖由 [i]BonnyM[/i] 於 2009-12-17 19:15 發表 [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9281623&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]
WhiteKitty CHhing
Totaly agree with you! 'An old customer always started as a new, unfamiliar one'
Staff are a new comer with newly open need more time to improve everything(at least 2months)
淨桑 ... [/quote]

the exact price quoted on the website is 280, and 300 may be a rounded-up figure.

[quote]原帖由 [i]白貓兒[/i] 於 2009-12-17 09:24 發表 [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9277717&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]


Chief: Ka Ling
day shift manager: Cherry, day shift PR: Anna
mid shift PR: Maggie,  and another PR whose name I have forgotten
night shift manager: 明哥
night shift PR: Carmen, Ming, Ken
[/quote]

just been there, found that Cherry, Ming, Maggie and Ken have left!!
not sure about the PRs in the day time except that Anna is still there,
and Fion helps at night.

The change in management at this sauna is a bit too frequent...........

[[i] 本帖最後由 白貓兒 於 2009-12-21 13:43 編輯 [/i]]

回復 165# 的帖子

what a fast turn over!!?? :L

[quote]原帖由 [i]白貓兒[/i] 於 2009-12-17 15:29 發表 [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9279932&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]

[/quote]

This time I got a $100 coupon after I paid, but is 100 off the original price, i.e.
670 and usable on holidays only, not much use...

[quote]原帖由 [i]super123123[/i] 於 2009-12-21 13:37 發表 [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9318676&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]
what a fast turn over!!?? :L [/quote]

Fortunately night shift carmen and 明哥still there,

as for Ming, I think I know where we can meet her in the future.

[quote]原帖由 [i]白貓兒[/i] 於 2009-12-17 09:29 發表 [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9277731&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]


last night at VPS, I heard the customer (back at VPS after a previous frustrating trial
of Sauna & Spa) said he had to pay about $300 for 淨桑,
(again I can't tell if it was the same customer as ... [/quote]

This time when I visited, after Carmen chatted with me, 嘉玲姐came round to chat with me.

I raised the incident of the frustrated customer who left without massage.
Ka Ling was sincerely very sorry for what happened, admitting it was their fault.
The waitress failed to deliver the customer request for food to the kitchen
and the customer had to wait too long.
we hope that such incidents will not ahppen again.

[[i] 本帖最後由 白貓兒 於 2009-12-22 09:15 編輯 [/i]]

回復 169# 的帖子

who did u do?

Hardware is good

I went there once and the hardware is good. BG service is good but the PR are not smart enough.

But will try again.

(! was quited couples of weeks:Q

回復 172# 的帖子

Tried (
Dup ok, tall, long straight hair, normal looking, voice a bit "sa", little smoke smell when she did my front. She was from Jordan TF so dup guranteed not bad

[quote]原帖由 [i]fitman[/i] 於 2009-12-22 21:26 發表 [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9331164&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]
(! was quited couples of weeks:Q [/quote]

she was already not bad in terms of amount of work wor....

try others la.......explore more.......;P

Merry X'Mas

merry x'mas to all ching, hope you all get to meet your BG of your life time this holiday :hamsup: :verygood: :clap:

[quote]原帖由 [i]SCWK[/i] 於 2009-12-24 12:24 發表 [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9346101&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]
merry x'mas to all ching, hope you all get to meet your BG of your life time this holiday :hamsup: :verygood: :clap: [/quote]

Thanks, and same to you.

today holiday, only a few of clients..not much choice of bg

回復 177# 的帖子

Dear bro WK,
Merry Christmas too
(!, !)@, # all left
finally tried **, same as your comments, fun but NMCOT
need to explore more after holiday :wave:

Tried this sauna again a week or so ago…. Carman is still here, so as some waitress, other than these, all new faces to me, I believe the staff turnover rate of this sauna is a bit fast, so as the BGs.

I did see some improvement was made by this sauna in these couples of weeks, like got better choices in shampoo…. Also, I think the towels are changed, the previous one is not so 吸水, 2 or more towels must be used to dry your body after shower, I got better experience during my latest visit.

Food in this sauna had lots of room to improve in taste and numbers of choices (beside main dishes). I hope it will get better soon! SS is doing a better job in this part.

Just back to my recent visits, after shower, I was leaded by a waitress to a seat. Some snacks and drinks ordered, as I was a bit tired that day, so I just lay down and watching News on the TV after finish my food and drinks. 20 minutes gone and none of the manager come to serve me…. Then, I told a waitress that to arrange上房 for me ….. another 5-10 minutes past, nothing happen, so I talk to the same waitress again for the arrangement! This time I got an immediate feedback, I saw Carman walking down to my direction and she apologize for the delay, she told me that the waitress forget to report my number to them and they think 我已經做完按摩 section.

I don’t feel too angry on this as I am that kind of “順德人”, but I think a better job should be done for the class of this sauna, there are not too much customers at the sitting area on that night (less than 10) and this kind of mistake is simply unacceptable.

Other than this mix up, I had a pleasant journey at this sauna, the BG arranged by Carman is good in massage skill, I had a good sleep back home after 2 hours section. I really forget the number of the BG, may be !%, may be not….

I will back to this sauna again, if they kept offer the discounted price after 10 and 12. total damage to this trip: $4XX+$200 tips to BG +$20tips to locker.

[quote]原帖由 [i]高射炮[/i] 於 2009-12-28 16:38 發表 [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9388298&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]
Tried this sauna again a week or so ago…. Carman is still here, so as some waitress, other than these, all new faces to me, I believe the staff turnover rate of this sauna is a bit fast, so as the BG ... [/quote]

Welcome back to this thread.

Yes, I agree towels have somewhat improved, maybe there have been replacements
or the towels had simply become stiffer due to repeated washing for more than two months.

I would say the food at SS (Silver Spring) has always been not fresh enough, though varied.
It is pre-cooked and reheated in microwave oven upon cutosmer order, apart from perhaps the night congee which is cooked on request.

I hope that chief  Ka Ling has noted even as recently as last week when you lasted visited,
the same kind of problems with waitress [i][b]persisted.[/b]  [/i]She had been aware of them for quite
some time [i]up to[/i] last week.

I heard that Cherry was fired. Was she held accountable to the problems or for other things?
Anway, I think that the key to service quality does not lie in giving sombody the sack, but in
a thorough review and a determination to improve.

回復 180# 的帖子

i think the PR or the waitress are so green or maybe no enough experience to serve clients....Another worry is not much clients to support the business.:L

hope they will learn from mistakes.... ,as a sauna target medium to high end customers, this must be quick!

回復 182# 的帖子

Again, had bad experience with their booking, rather call the BG directly to book. Hope they can get on track asap.

[quote]原帖由 [i]super123123[/i] 於 2009-12-29 23:49 發表 [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9402989&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]
Again, had bad experience with their booking, rather call the BG directly to book. Hope they can get on track asap. [/quote]

唔係掛, 又搞錯booking?:funk:

其實佢地, 除左硬件一流外, 軟件方面真係需要再改善.

有時, 個別員工真係有D遊魂, 除左上次講果D, 又試個叫左安排上房, 成15分鐘都無反應, (依間野暫時都應該唔會無房), 最後再叫安排, 好快入房, 入到去見條BG都未搞好張床, 好明顯剛剛黎到, 真係唔知係無安排OR無曬女???

抄野方面, 我認為太早收啦! 有時放工7:30先到, 蒸下沖下涼都成8:00先去到大堂, 上得房做完都OVER9:30 LA, 出到黎飽肚的只有NOODLE食, 其他小食好多時都無貨…. 抄粉麵飯選擇夠多, 其他野真係一般多,種類太少, 比得正價, 緊係想食完飯先走啦, 但只係有一次9:30分前出到房….真慘!

送果張假日卷, 對我黎講, 真係無MUD用!

thanks for sharing

spend couples of hrs yesterday w/my fan.  Took dinner there..... the apicy & salty spare ribs so good.. fried noodles in Singapre style also hot .. the drunken chicken wing a little bit salty....... Served by !!! the bone skill OK , midium force w/soft.. but look like recoginzed in other place... maybe the old ** in my home court.  Seems no 10% discount anymore.

same as before, not much business. We sit for 30-45 mins , not over 10 clients

hello everybody,
i went to  [url=http://forum.timway.com/f/thread-304315-1-1.html][b]東方水匯[/b][/url] around 10pm last night. seem like there were more customers, especially more female customers. i tried BG**, she is under 30, quite tall, and likes to chat. i recommand her to ppl who like to chat during massage.

*** 作者被禁止或刪除 內容自動屏蔽 ***

[quote]原帖由 [i]extensive123[/i] 於 2010-1-15 14:51 發表 [url=http://forum.timway.com/f/redirect.php?goto=findpost&pid=9582346&ptid=304315][img]http://forum.timway.com/f/images/common/back.gif[/img][/url]
但員工服務就有待改善，客已經唔多，但個個都好似未訓醒咁，[/quote]

仲係咁? :oh: :L :jaw: :sleeping:

wrong post deleted

[[i] 本帖最後由 super123123 於 2010-1-15 18:19 編輯 [/i]]

回復 192# 的帖子

Please delete, wrong post!!!

嘩~~一定要去試下~~~~~

zcxxxxxxxxxxxxxxxxxxxxxxxxxx

xczzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzxczzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz:loveliness: zzzzzzzzzzzzzzz:funk: zzzzzzzz:givemefive: zzzzzzzzzz

睇見d coment 咁都係遲d先去visit 下

visted there for two consecutive days
nice place with good service, especially the attendants in the locker and pool areas
nice shower and steaming facilities
rest area is quite comfortable. maybe due to I am a very new customer I was not particularly well treated, even though the manager and PR were quite courteous.
served by *^ who is my old acquaintance somewhere else. very hearty service, medium force and and her overall skill was good. she is also quite nice looking with a charming smile.

回復 198# 的帖子

is she from another upstair bone place? name starts with Y?
haha... if thats the case, she finally arrived here

回復 199# 的帖子

tried to mark !@! again but everytime i called she was on leave
i guess she might quit here again... not easy to survive