hymen 2006-8-28 16:22
Dont use SUNDAY
I got a bill in which there was a single call duration of 3.5 hours (over 200 min). How come I make a mobile call so long (in a single call)? Then I complain to their customer service, and they just say their record is correct but without let me know the other party mobile number (in which i asked for).
What a fxxking customer service they have got?
Brothers if u r using Sunday, take care for exceptional long duration calls which may happen on your bill (but sometime very hard to notice).
If u r considering to use them, have a second thought first.
bforboy 2006-8-28 17:54
i also have this case
hymen 2006-8-28 23:09
bforboy :
Oh really, how did u deal with it?
jimmyboy2102 2006-8-29 03:11
HOW CAN IT HAPPEN???
ONE OF PCCW GROUP MEMBER !!!!!!!!!!!!!!!!!!!!!!
kkarenkk 2006-8-29 07:32
Oh! really?
sounds unbelievible
mgc 2006-8-30 10:31
Get the Customer Service agent's name, ask for the supervisor since she cannot deal with it, then tell the supervisor that this case is going to the lawyer and Next Magazine if he doesn't solve it right then and there.
naxo 2006-8-31 03:11
以前到現在都有很多post 講, 3.5hrs, 分分鐘部手機都無電講唔倒3.5hrs
liu_john 2006-8-31 12:42
Support U!
kerto 2006-8-31 22:17
我又冇試過喎
weekweek 2006-9-2 01:39
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hmhmhmhm 2006-9-4 23:38
another reminder .... do NOT use Sunday!
hymen 2006-9-6 11:09
From insider information, SUNDAY is the worst operator right now in terms of equipment deterioation and number of customers.
hymen 2006-9-6 16:02
This is the detail bill i have got in which it show the 3.5 hours of call.
Their customer service lady just insist the 3.5 hour call is true without any evidence to me except this god damn useless call detail.
Moreover, their so called detail bill isnt detail at all, because all incoming call is NOT shown. How can it be a detail bill which cause $35 ??
:fire:
jumboboy 2006-9-8 17:26
Don't user Sunday.
令狐沖 2006-9-8 17:44
我用sunday 幾年, 都冇試過喎 :wondering:
dickykwanhk 2006-9-10 19:39
其實sunday係俾其他差d姐,但未好似你地講咁差........
kelvinming 2006-9-11 13:48
我又冇試過喎
motinlee 2006-9-26 10:38
network 最poor
hymen 2006-9-29 11:40
One more, when i dispute against the bill, the god damn customer service said they will provide the Call Details free of charge for me to check. However, the month after, the bill have got an extra item of $30 for the Call Details. I phone again and complain why the item is there since it is confirmed to be waived before. They said they will do it next month. What the hell, how about if i forget to check, these operator is really cunning.
johnso 2006-10-10 04:50
yes.. SUNDAY sux shit.... i really regret changing it to SUNDAY... their service is the same as the name.
DAY OFF ON SUNDAY!!!
infocswu 2006-10-21 14:31
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hymen 2006-10-23 11:14
Port out already to 3-dualband, so far so good
:)
pqzm88 2006-10-23 23:44
poor network
hymen 2006-10-24 09:26
Even if u r satisfy with SUNDAY, better port-out and then port-in later, they treat new customer much much better than existing one
飛仔明 2007-1-24 19:31
如果你肯定沒有打過﹐去小額錢債廳追回﹐
小心﹐pccw, now﹐netivigator。。。佢地經常係單度乘人之危﹐巧立名目﹐博你唔覺唔覺﹐收多你錢....
以前﹐要打很多電話﹐花我很多時間﹐才把錢拿回
大家唔好縱容他們
ray195719572 2007-1-26 11:44
gum jin ga..!
wocatxy 2007-1-31 00:10
yes, don't use sunday
funchampion 2007-3-17 16:04
thanks for reminding!
gilbert35 2007-6-2 01:25
reli cannot stand for pccw mobile (both 2G and 3G)
483017 2007-6-28 15:36
回復 #29 gilbert35 的帖子
Can you stop using automatic payment, and pay your fees every month at their store. This would be safe.
sam9832 2007-8-24 23:23
3 also, don't use.....................
中式食肆有座位 2007-9-4 08:11
[quote]原帖由 [i]dickykwanhk[/i] 於 2006-9-10 19:39 發表
其實sunday係俾其他差d姐,但未好似你地講咁差........ [/quote]
咪係，係差過其他五間咁大把之嘛。;P
juneno 2007-12-16 04:29
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