I am using SUNDAY but... totally disappointed.

First of all, coverage.  Almost the worst, recently, i went to tuen mun hospital, the reception is very marginal and i search the network and see every competitor except itself,
Even travelling by the MTR airport express, being disconnected for a few times and at that time i was in a conversation with a  customer, so humiliate.

Secondly, customer service, hotline staff are so unhelpful.  Once i try to dispute again a call which having a duration of 3.5 hours.  They just dont listen to my queries (my phone is not high end, how to talk for over 3 hours, impossible) and just insist the record is correct and i have to pay.

So, better change to another operator...

I am using SUNDAY but... totally disappointed.

First of all, coverage.  Almost the worst, recently, i went to tuen mun hospital, the reception is very marginal and i search the network and see every competitor except itself,
Even travelling by the MTR airport express, being disconnected for a few times and at that time i was in a conversation with a  customer, so humiliate.

Secondly, customer service, hotline staff are so unhelpful.  Once i try to dispute again a call which having a duration of 3.5 hours.  They just dont listen to my queries (my phone is not high end, how to talk for over 3 hours, impossible) and just insist the record is correct and i have to pay.

So, better change to another operator...

I am planning to change to 3, any bad side of it ?

引用:

原帖由 走出安逸 於 2006-9-21 18:56 發表


sunday=2G
PCCW=3G
sunday好過PCCW
因為2G接收唔到會知道，係無訊號，
但係3G接收唔到個訊號照樣係接收到！
令你miss�鰴ㄜ曭��謘I

Normally, when 3G is not covered, it will automatically switch to 2G, however, i think PCCW is not too stable, just the beginning of their 3G business.  Remember PCCW acquire Sunday and then launch their 3G business?
Furthermore, dont expect too much, originally the coverage of Sunday is not good at all.