Though those PR tends to talk more with familiar customers, I found they still give fair attention to new customers such as what they want and what kind of power (strong, medium and soft) they prefer.  For quiet customer like me, they even just a minute and let me alone to watch TV or internet.  So I think Windsor is not too bad in this regards.  Also, their no of PR is relatively quite enough compared to other sauna I go to.  Just my observation during early afternoon, but situation may be totally different at night time.

that's true for OPS HK, unless you are loyal customers, PR there will not talk to you much and you will find that Windsor is much better in this regard.  But surprising, there is a new PR joining OPS a few days ago, she is so aggressive to talk to you and ask you to join as member and buy package there.

Yup. very strange, the new PR was from Yaumatei OPS and her cantonese are terrible and when she talked to other customers, I could only understand 1/3 of her cantonese speech only.    Yup, when she sold me the package, I just said the package is not attractive at all to me -  only $888 bonus for $6000 package plus one  lounge small 師父工.  I prefer 餐餐清.

more info please, have not seen any new blood recently at Windsor that I will go for, instead more and more favourites had left Windsor

try this and report   (*

yup. She is night shift ...