引用:

原帖由 白貓兒 於 2010-10-7 10:36 PM 發表
據夜間技師說夜晚多了一對一的客, 甚至二對三,
這是技師可感安慰或高興之處.

其實而家的標準，或者叫公價代支（貼士），是幾多？

兩鐘俾$150我覺得都 okay；技師 好 d 既就 1 對1；

二對三當然是做得很好個客至會俾多 d 啦。就算豪，都要有價值丫嗎。

引用:

原帖由 Newnam 於 2010-10-11 16:30 發表


其實而家的標準，或者叫公價代支（貼士），是幾多？

兩鐘俾$150我覺得都 okay；技師 好 d 既就 1 對1；

二對三當然是做得很好個客至會俾多 d 啦。就算豪，都要有價值丫嗎。

其實應該問, 管理層招聘技師時點樣出口術, 例如管理層會唔會暗示俾技師聽: 招呼正常, D 客通常會俾一對一, 甚至二對三; 招呼週到就一對二; 招呼唔夠好就二對一, 諸如此類.  管理層絕對應該理順技師期望, 如果客人出手, 同技師期望落差大, 絕對不利三方!

引用:

原帖由 vibabe 於 2010-10-11 23:38 發表


其實應該問, 管理層招聘技師時點樣出口術

幾乎可以肯定, 沒有甚麼出口術, 只會提兩鐘最少一百.

今天我做完中式按摩後, 今天新返新美容師Angel 亦完成基本
orientation, Jennifer 就把她引見我, 我就成了Angel 第一個客.
經過按手, 稍休息後, 就由Angel 替我做香熏按摩.
Angel 長髮靚女有點怕醜, 但也幾識tum人,
按摩手法可以幾�酮X. 返 3pm.

[ 本帖最後由 白貓兒 於 2010-10-12 00:42 編輯 ]

引用:

原帖由 Newnam 於 2010-10-11 16:30 發表


其實而家的標準，或者叫公價代支（貼士），是幾多？

兩鐘俾$150我覺得都 okay；技師 好 d 既就 1 對1；

二對三當然是做得很好個客至會俾多 d 啦。就算豪，都要有價值丫嗎。

我就認為1對1都好正常,招呼唔好就應該由0元代支至150元代支不等.
除非好熟又或者你想追個技師至會2對3...否則...:-(

之前醞釀了交mark 單制度很久, 九月正式開始, 每月早更20,張
夜更10, 2 pm 特更30. 月尾計數早、特更有技師唔夠的話,
可能要「改更」作為處理, 而中夜6pm、夜更申請升早，特更,
相信也要交20-30張.
所以一般技師心裹可能唔會再咁鐘意做長鐘客(四粒鐘或以上)
咁多次.

[ 本帖最後由 白貓兒 於 2010-10-12 13:21 編輯 ]

引用:

原帖由 CY+Kong 於 2010-10-12 11:15 發表


我就認為1對1都好正常,招呼唔好就應該由0元代支至150元代支不等.
除非好熟又或者你想追個技師至會2對3...否則...:-(

我和你一樣, 只有一次破例俾50, 因翻mark卻dup得不合標準,
出房後唔舒服,我要另再「起多個頭」(再mark 另一技師做雙鐘).
鐘房理解下亦無異議. 亦只俾過一個新技師150, 因她技術稍嫩和亂,
後來再mark技術改善了, 就對翻足.

三粒鐘俾500的少數客, 幾乎只會在日頭出現.

[ 本帖最後由 白貓兒 於 2010-10-12 12:22 編輯 ]

引用:

原帖由 白貓兒 於 2010-10-12 12:05 發表
之前醞釀了交mark 單制度很久, 九月正式開始, 每月早更20,張
夜更10, 2 pm 特更30. 月尾計數早、特更有技師唔夠的話,
可能要「改更」作為處理, 而中夜6pm、夜更申請升早，特更,
相信也要交20-30張.
所以一般技師 ...

要追單....咁技師的心態又有可能會有D 改變

[quote]原帖由 白貓兒 於 2010-10-12 12:13 發表

三粒鐘俾500的少數客, 幾乎只會在日頭出現.

所以技師們是不能以此來做標準....!!!

這輪全部新技師都無問我電話我亦無抄牌
因知我輪住她們做, 我亦不會被call 「救命」.

引用:

原帖由 白貓兒 於 2010-10-12 13:32 發表
這輪全部新技師都無問我電話我亦無抄牌
因知我輪住她們做, 我亦不會被call 「救命」.

可能呢一行管理人認同 MARK 單係有效行銷手法啦, 不過對客來講, 除非與技師好熟好長情銀包好脹, 否則 MARK 單制睇唔出對齋場消費者有乜好處. MARK 單制出現, 搞到消費者唔翻MARK 就好似做醜人咁, 即係就算上一次個技師真係好好, 消費者下一次唔翻 MARK, 就似乎將 "判罪" 責任推諉消費者身上, 即係 "翻MARK 係寶" "唔翻MARK 就話技師係草" 咁. 呢個 "判決" 消費者真係擔當唔起喎!

我真係好討厭 MARK 單制!

[ 本帖最後由 vibabe 於 2010-10-12 14:12 編輯 ]

引用:

原帖由 vibabe 於 2010-10-12 14:11 發表


可能呢一行管理人認同 MARK 單係有效行銷手法啦, 不過對客來講, 除非與技師好熟好長情銀包好脹, 否則 MARK 單制睇唔出對齋場消費者有乜好處. MARK 單制出現, 搞到消費者唔翻MARK 就好似做醜人咁, 即係就算上一次 ...

你講得極端左點, 需知因行mark 單前都俾左技師成個夏天吸納客作基礎,
我覺得大多數技師都唔係著緊個客是否一定下次立刻翻麥, 只求貯客平均日日都有人麥.
以前常常無人remark, 只靠公司俾一兩個客果D, 不少早已自動流失.
現在行mark單制, 主要對少數少單的會有較大壓力.
即使夜更技師, 因夜晚生意好左, 常常特價1 am 時段後上十幾
廿個甚左公假前夕四十幾個夜鬼上去, 夜更技師也多了mark單.

The trick is: 如果你同技師話你會試下其他亦會翻mark, 咁佢心情都ok
如果你讓她知你只會不斷試新從不remark,
咁..........

亦不如扮係好少上去.

after all, 客 mark 誰完全是自由,並無需擔當甚�洹P罪責任.

[ 本帖最後由 白貓兒 於 2010-10-12 15:30 編輯 ]

today during lunch time I saw a young girl in pick dress - young and beautiful, long hair about 5'4" talk, very cute, not sure what her name is  .....

Yet another 'trick' is: 如果真係覺得個技師ok又唔想咁快翻mark住,
咁就話dup完出去會向經理讚佢 (但唔commit yourself to remarking).
但最後如果個技師本身都唔主動講野, 咁亦更唔覺有任何壓力.

計mark單, 是包括電話單(電話上個客自選或電話上個客聽主任介紹而落單「電介單」)及場內客人自選book 定下次, 而不計場內客人即場介單.
翻單量及客人做完後給管理的comments (集體意見考慮), 是管理評估某新技師及決定是否繼續優先推介給其他客的基礎.

[ 本帖最後由 白貓兒 於 2010-10-13 02:35 編輯 ]

引用:

原帖由 garylock 於 2010-10-12 15:13 發表
today during lunch time I saw a young girl in pick dress - young and beautiful, long hair about 5'4" talk, very cute, not sure what her name is  .....

You said lately you have been going there less often, so I wonder if you have seen/met/identified
Venus, who fits your description to some extent (but somewhat taller than 5'4"). But before Venus usually came to work around 3 pm, and I don't know if these days she comes to work earlier.
She could also be the newest beautician Angel, who started work yesterday at 3 p.m.
If it was her, maybe she was asked to come to work earlier today.
Or it could be Jojo, but her hair is not particularly long wor.
Remember Jojo who used to be the daytime receptionist?
As for cuteness, I would say both Jenny and Jojo are particularly cute, but of course
you can tell which one is Jenny.

Did you ask Eva, who should be at work today?

[ 本帖最後由 白貓兒 於 2010-10-12 15:33 編輯 ]

Thanks brother, yes, Eva and Maggie also said had not seen me for a while.  I was there early today as I am on vacation, I spent more time in China these days.  I saw the Angel with pink dress from her back and I just a glimpse of her.  I think she may be Venus - I saw her at 2:15pm when she just back to work I guess.  WIll find out and let you know who the Angel is.  Btw, I never tried spa at WIndsor yet and may take my first trial soon.

引用:

原帖由 garylock 於 2010-10-12 15:45 發表
Thanks brother, yes, Eva and Maggie also said had not seen me for a while.  I was there early today as I am on vacation, I spent more time in China these days.  I saw the Angel with pink dress from he ...

Thanks, but you need not really 'let me know who the Angel is', as I already tried her service
yesterday as her very first client, as reported in one of my posts today in the above.

引用:

原帖由 garylock 於 2010-10-12 15:45 發表
Btw, I never tried spa at WIndsor yet and may take my first trial soon.

Then try the latest coffe spa, and see if they will serve you in the bath the latest
special milk (for spa use) from Japan (said to be 'expensive' )

[ 本帖最後由 白貓兒 於 2010-10-12 15:57 編輯 ]

引用:

原帖由 白貓兒 於 2010-10-12 12:05 發表
之前醞釀了交mark 單制度很久, 九月正式開始, 每月早更20,張
夜更10, 2 pm 特更30. 月尾計數早、特更有技師唔夠的話,
可能要「改更」作為處理, 而中夜6pm、夜更申請升早，特更,
相信也要交20-30張.
所以一般技師所以一般技師心裹可能唔會再咁鐘意做長鐘客(四粒鐘或以上)
咁多次.

好似去左舊主場深圳新都桑拿。

我就建議係應該計鐘，唔應該計單。　因一單可能 2 粒，3 粒，4 粒............

引用:

原帖由 HJ2127_ATR1 於 2010-10-13 00:01 發表


好似去左舊主場深圳新都桑拿。

我就建議係應該計鐘，唔應該計單。　因一單可能 2 粒，3 粒，4 粒............

我估對做較多長鐘的技師, 會彈性處理, 尤其是
如技師38.

早更新十仔, 做過香港棕泉, 年紀應有卅幾但細粒瘦唔覺老,
手骨ok.

引用:

原帖由 白貓兒 於 2010-10-12 07:18 發表
Yet another 'trick' is: 如果真係覺得個技師ok又唔想咁快翻mark住,
咁就話dup完出去會向經理讚佢 (但唔commit yourself to remarking).
但最後如果個技師本身都唔主動講野, 咁亦更唔覺有任何壓力.

計mar ...

Dear Brother
What does mark單 means ?, 是包括電話單(電話上個客自選或電話上個客聽主任介紹而落單「電介單」)及場內客人自選book 定下次, 而不計場內客人即場介單.  
Is it must telephone marking /? Does it include nameing a number in the rest area  before the PR introduce or saying anything ?  Why should I have to say remarking next time ? In case , when I come next time but she is working with another customer and I choose another one as I don't want to wait, hen in this case, does it mean marking and to whom ?