Money matters and harsh words
Parents in Britain object to tax-demand-style letters from schools for 'voluntary' contributions
BRITAIN
Jessica Shepherd
Jun 17, 2009
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It read like a letter from a debt-collector. "Our accounts indicate you have not made a contribution," it stated. "Our records indicate you have not contacted us." In fact, it was a letter from a state primary school. And it was asking for "voluntary" contributions of £40 (HK$500) from parents to its annual fund. "I recognise that you may feel unable to pay the full amount," the chair of governors went on. "We always invite parents to write to us to explain their circumstances and propose an alternative."
Susan (not her real name), who received the letter from her son's school last year, resolved to "do nothing of the sort".
"The letter comes across as arrogant, unnecessarily officious, heavy-handed and like a tax demand, with its compulsory overtones," she said. "I feel utterly offended that the school feels it has the right to demand that I write in and explain myself or my financial circumstances. People's financial situations are entirely private. They didn't even offer us a choice of paying a lower amount."
Susan, a mother of three who earns £17,000 a year, was even angrier when, a few months later, her son's state secondary school wrote to him to ask for a £15 voluntary contribution for its centre for 17- and 18-year-olds. "If you try to evade paying, then your centre privileges will be removed," it stated.
And when he did not pay, they were. He was barred from the common room until he paid up - with his £15 birthday money. The sum was on top of the £60 the school expects annually in voluntary contributions from parents.
"I have never been against the schools asking for contributions per se," Susan said. "I understand it wholeheartedly, but I do not agree with the increasing mercenary tactics used, the way in which the letters are worded and the lack of monitoring of how much money parents are being asked for at any one time."
By the end of the school year, Susan, a council worker, had handed over £1,011 for voluntary contributions, school trips and clubs. She paid, she said, because she was afraid of the consequences if she did not. She did not want to scupper her chances of her third child getting a place at the school.
"I do not want my children to miss out and would not dream of refusing to pay for trips and equipment," she said. "However, what I would like to see put in place is some kind of monitoring system, which enables the school to get themselves to a position whereby they control the timing of requests for monies, taking into account likely times of high expenditure, such as the start of the new school term, Christmas and half-term.
"We are being hit for monies from all angles, and it feels like my children are at private school."
Susan offered to monitor when, how much and how many contributions parents were asked for, but the school declined.
Jane (not her real name) is a single parent with a son on free school meals.
"I am expected to purchase a uniform, school photographs, pay to watch my child's plays, buy other mothers' lousy cakes and pay a `voluntary contribution' towards the cost of my son's school trips," she said. "The latter irks me somewhat, as not only does the school dictate how much you should contribute, at short notice, but the school chases you and pressurises you into offering an explanation as to why you haven't paid. I feel compelled to contribute what I haven't got as I don't want my autistic son to be excluded from activities.
"Given the current climate, I am sure working parents also find these costs difficult ... Unfortunately, making these regular payments leaves my household funds in deficit. I told the school about my predicament, but then I received a letter from the teaching assistant, acknowledging my problems but still begging for the money. Now I have refused to pay and stated my reasons rather angrily."
At the moment, parents who receive tax-demand-style letters asking for voluntary contributions, or who feel pressured into contributing beyond their means, can either complain to the UK's Department for Children, Schools and Families, the school itself or their local authority.
This is not enough, argues Citizens Advice, which represents more than 400 Citizens Advice Bureaus in Britain. It is lobbying the department to set up a regulatory body to handle parents' complaints about school costs.
It follows a spate of similar letters sent from schools to parents. Adrian Galvin, social policy campaigns officer at Citizens Advice, said that with letters like these, "it is often the tone that parents object to".
The "whole area of school costs is unregulated," he says. "Schools need to be effectively monitored by an appropriate body ... If parents want to advance a grievance, what happens if the head teacher or school governors don't listen to them? There isn't an effective body they can turn to. Many parents struggle to get their views across and there is deep frustration."
A study in January by Citizens Advice found that parents in Britain spent an average of £683.79 a year in school-related costs for a child at a state primary, and £1,195.47 for a child at a state secondary.
A report by the department on the cost of schooling last year found that three in 10 parents were asked to make voluntary contributions. Secondary schools tended to ask for £44 a year, while primaries asked for £27. Nine per cent of the 1,500 parents surveyed said they were asked to contribute £100 or more to the annual school fund.
The survey asked 208 schools what the consequences were if parents said they were unable to make voluntary contributions. Two-fifths said there were none; 17 per cent said activities might have to be cancelled; 12 per cent said the school would make up the shortfall and 10 per cent simply said the contributions were voluntary. Almost half the schools sent parents reminder letters if they had not paid the voluntary contribution and 14 per cent said parents had to provide a reason if they did not pay up. Clarissa Williams, president of the National Association of Head Teachers and former head teacher of Tolworth Girls' school in southwest London, said voluntary contributions enabled schools to buy things without tapping into government funds.
"We used to run the school minibus, buy wheelie bins and kit out the library with the money," she says. "It is very useful, but I disapprove of strongly worded letters. Those schools are in danger of alienating parents. Schools should tell parents they value their contribution, but without pressurising them."
The department said it had listened and was planning a new, independent review service for parents' complaints, hosted by the local government ombudsman. This will be part of legislation in the apprenticeships, skills, children and learning bill, which is progressing through the House of Lords and may gain royal assent by November.
But a spokesman for the local government ombudsman said it seemed unlikely the new service would have regulatory powers, as Citizens Advice wishes.
It is clearly stated in the government's admissions code that schools are not allowed to demand a commitment from parents to give voluntary contributions as part of their admissions or selection process. Last year, Ed Balls, the schools secretary, shamed six schools for doing so.
But what if a school demands contributions once a child is a pupil?
"Schools can ask parents for voluntary contributions towards school funds, provided this is not part of the admissions process," a department spokesman said. "However, voluntary contributions are just that, voluntary, and no parent should feel compelled to pay.
"The government takes breaches of the charging provisions very seriously. We investigate complaints when they are brought to our attention and the secretary of state has the power to direct schools to comply if necessary."
But what happens to schools that breach the rules? Nothing, says Mr Galvin. In the meantime, schools that employ some tact when asking for voluntary contributions might find they are the ones with the most swollen coffers.
A parent whose children attend a state secondary school in Devon, southwest England, says: "One teacher wrote a wonderful letter regarding a trip. It was very clear and, early on, said `We are asking for a voluntary contribution of £10 from those who feel they can afford it. However, please understand that regardless of payment, all children who wish to come are entitled to a place'. This actually made me more inclined to pay and I made a point of thanking him for the way he had put it, which I felt was very inclusive - as it should be."
The Guardian
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